The food was okay, but the service and cleanliness was awful. My husband placed an order for him and the kids while I was talking care of a bathroom run with a child. In the bathroom, the soap was pretty much empty and there was water and tp on the floor. After getting out, I went to place my order. I had to wait at least 10 minutes to even be acknowledged. My husband waited for at least another 5 min for his original order (a salad and 2 kids meals) after I placed my order. They were out of strawberries and apples as side options for the kids meals. They were also out of several salad varieties and coffee. No apologies were offered. While waiting, we witnessed the lid to the frosty machine being dropped on the floor and placed back on without being washed and the manager being upset because she needed to help chop tomatoes during a rush. There was also profanity being used. Midway through the meal, the manager seemed to be out taking a break despite several things needing attention. When we went to throw our food away, one of the trash bin areas had not been restocked with a trashcan nor had it been blocked off, so milk was oozing out onto the floor from the unbagged trash. The bin next to it appeared to have a trashcan, but it was overfilled. On the second visit to the bathroom, we noticed that the ceiling was leaking around a light fixture and there was no soap... This is the worst Wendy's we have been to. I do not plan to go back.
Good food. Little slow. Screwed up our order. Bathrooms need to be checked more often.
They did well. Food and service was just what is expected from a Wendy's. A bit slower than usual but looked as if they were training someone new.
I live 9 miles from there and I'll stop by on the way home and go through the drive through. 9 out of 10 times I get home and they have left something or several things out.. It really ticks me off..!!!!!
I normally love Wendy's. I didn't have the best experience at this store. Dirty floors and slow service. Fries didn't really have much flavor to them. Not the quality I am used to at other stores.
Wendy S is a US Restaurant based in Adairsville, Georgia. Wendy S is located at 957 Hwy 140 NW, Adairsville, GA 30103, USA.
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